At some point in time, every business needs external help. Even large scale corporations that have tremendous depth of expertise in all functional areas often turn to "experts" for specific types of processes or transformation activities. While most observers point to cost reductions as the largest reason to outsource, this represents only a small piece of the strategic advantage looking externally can provide. Below is a list of advantages that partnering with service provider to manager specific business process can provide:
Improves ability to focus internally on the core mission of the business
Provides access to world class expertise
Frees internal resources to re-direct attention from non-core activities to mission critical activities, or areas where processes are currently broken
Improves risk sharing as a supplier can better spread risk of infrastructure investment across it's customer base than a single business partner can
Reduces cost of operation due to lower cost structure of provider and elimination of many internal employee related costs (office space, computers/equipment, benefits, taxes, training, vacation, etc.)
Frees capital to support other purposes beyond overhead expenses
Improves ability to size a company dynamically to match the market and economy (key strategy found in the Fortune 50)
Provides access to skills not available internally
Dreamline Funding is pleased to offer business process outsourcing (BPO) services as a means for businesses (or individuals) to succeed in addressing critical needs or objectives. BPO is simply the activity of partnering with a service provider to support a given set of tasks. This can come in the flavor of general support (such as managing an executive's daily calendar of events) or specific process support (such as entering orders, online marketing, or customer technical support). To give a small sense of the types of tasks that we can help with, consider the following areas:
Book keeping
Data entry
Online marketing and Google Adword campaigns
Website management
Search engine optimization
Customer technical support
Tech writing
Product research and development
Legal support
Patent development
Executive assistance
Competitive analysis and benchmarking
Developing presentations
Documentation
Blogging and newsletters
Customer surveys
e learning
Database creation and management
24/7 call answering
Customer relationship management
Appointment management
IT support and software development
Medical billing and patient follow-up
...
In short, if the process does not involve a requirement to move a physical object, it is likely a candidate to explore.
Research has shown that most business invest 90% or more of their time on things that customers are not willing to paying for. Eliminating the burden of these activities should be a central, ongoing focus of any organization that desires to get ahead and stay ahead. Dreamline Funding can help free you to better focus on your clients while benefiting from a lower cost structure and improved execution.
The process of scoping your needs and objectives to put together a bid is very straight forward and can be completed in less than a week. Should you desire to move ahead with the BPO proposal, typical deployment time can be as short as 2-3 days. From that point forward, Dreamline Funding will hold frequent reviews with you to ensure a high degree of satisfaction and ongoing process improvements.